Technical Support

The member in this unit conducts all training for Police members and civilian staff regarding Records Management Software (RMS), Computer Aided Dispatch (CAD), Mobile Report Entry (MRE), Mobile Data Terminals (MDT), Forensics Imaging Management System (FIMS), LiveScan Fingerprint System .

He also provides Technical support, customization, and monitor quality control for all the different components and systems listed above and maintains the various servers and laptop computers, which are inside each Police and Bylaw vehicle. He is the liaison on technical issues relating to our software vendors with other City Departments and other Police agencies.

Henry Claussen
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